Shipping & Returns Policy
Gear up. Go Wild. We’ve got your back.
Shipping
Shipping Information
At Blackbearz Outfitters, we know your adventure can’t wait. That’s why we ensure fast and reliable delivery of your rugged gear.
Order before 16:00 CET and we ship your package the same day.
⏱️ Most orders arrive the next business day in Belgium and the Netherlands.
Free Shipping
Spend €99 or more and enjoy FREE delivery in Belgium and the Netherlands.
Shipping Rates
| 🌍 Destination | 🚛 Carrier | 💰 Cost |
|---|---|---|
| Belgium | bpost | €5 |
| Netherlands | PostNL | €8 |
| Belgium & Netherlands | GLS | €10 |
| Other EU countries | GLS | €15 |
Heading further into the wild? 🌍
Contact us for shipping options outside the EU.
Returns & Exchanges
Not 100% happy with your gear? No problem. We make returns as smooth as your next trail.
You have 14 days from the day you receive your order to return or exchange, as long as:
- Items are in original condition.
- Items are, if reasonably possible, in the original packaging.
- Products with visible signs of use can’t be returned.
Your options:
- Exchange for a different size, color, or product.
- Get a full refund to your original payment method.
- Receive a Blackbearz credit (discount code) for your next order.
Before sending anything back, reach out to our Customer Service Team. We’re always happy to help you gear up for your next mission.
Contact Us
For returns, exchanges, or questions:
info@blackbearz.be
www.blackbearz.be
Blackbearz Outfitters
Bold Gear. Built for the Wild.
